Agentic AI
assistants
Agents that run client comms, reporting and scheduling on their own.
Baseerah builds agentic AI, ERP and automation systems for Oman’s SMEs — cutting manual work and turning business data into decisions you can move on.
Services
Four ways to take work off your desk
01 · AI-powered assistants
An assistant that clears the inbox before you open it
Custom assistants handle client communication, report generation and scheduling — so the team spends its attention on the work only people can do.
Drafts, never sends blind
Everything outbound is written and waiting. You approve in a click, or edit — and the assistant learns the correction.
Escalates decisions, not tasks
Pricing exceptions, complaints and anything unfamiliar stop and wait for a person. Routine work doesn't.
02 · Business process automation
Take the keying out of month-end
Manual work in data entry, approvals, reporting and reconciliation is where the hours go. We build the systems that remove it — cutting error rates alongside the time.
Reads what actually arrives
Scanned PDFs, forwarded emails, Arabic and English side by side — parsed into structured fields without a template per supplier.
Exceptions come to you
Anything that doesn't match is queued with the reason attached, so the only invoices you touch are the ones needing a decision.
03 · ERP & CRM implementation
One system your whole company actually uses
Sales, finance, HR and operations connected into a single ERP and CRM setup — built around how the business already works, not how the software wishes it did.
Migrated without a freeze
Historic data moves across in stages, with the old system live alongside until the new one is proven.
Your team trained on it
Handover includes the people. Everyone who touches the system is walked through their part before go-live.
04 · Custom AI & cloud projects
Build the thing that doesn't exist yet
New AI platforms, full cloud migrations, secure and intelligent systems designed and scaled around the problem you actually have.
Proven before it's built
A working prototype against your own data comes first, so the decision to build is made on evidence rather than a deck.
Handed over, not held hostage
Source, infrastructure and documentation are yours. You can keep us on, or run it yourself.
How we work
Four steps, and no big bang
Every engagement runs the same way: understand the work first, build against it, deploy without stopping the business, then keep tuning.
- 01
Weeks 1–2
Discovery & analysis
We read the workflows, systems and data you run today, and come back with where the hours actually go.
- 02
Build
Automation & AI build
We build against that map — ERP automation, a custom assistant, whatever the work turned out to need.
- 03
Rollout
Integration, no freeze
It goes into your existing infrastructure in stages, with the current way still running until the new one is proven.
- 04
Ongoing
Continuous optimisation
After launch we watch it, refine the rules and keep tuning. Handover is not where the engagement ends.
Integrations
Plugs into the tools you already run
Automation only pays off if it reaches the systems your team is already in. We connect to the mail, messaging, finance and cloud platforms you use — and build the bridge where an API doesn’t exist yet.
- REST & GraphQL APIs
- Webhooks
- Legacy DB bridges
- SSO
Testimonials
The part we can’t sayabout ourselves
Four teams who handed us the work they had been doing by hand, and what changed on the other side of it.
“Baseerah transformed our operations by automating manual tasks and streamlining workflows. Scaling our business has never been this easy.”
Process automation
Trusted by teams across Oman.
Selected work
Systems we shipped, and what changed after
Four builds, four processes somebody used to run by hand. The figures are the ones the clients measured, not the ones we would have picked.
Document AI
The problem
Off-the-shelf OCR could not read Omani dialect documents accurately, so every batch came back needing correction by hand.
What we built
A fine-tuned OCR system trained on real and synthetic datasets, paired with a vision-language model for dialect-specific recognition.
85%less manual data entry
- High accuracy on regional documents
- A faster digitisation pipeline end to end
Questions
The things people ask first
If the one you need isn’t here, ask it directly — a reply from someone who would work on it, not a brochure.
Ask us directlyThe discovery pass takes a week or two, and what follows it is a working prototype against your own data rather than a document. You are looking at something real, and deciding whether to build on it, inside the first month.
No — and in most engagements we don't. The systems you use are where your team already works, so the default is to automate around them and connect them to each other. Replacement only comes up when the existing tool is what's causing the problem.
In your infrastructure. Prototypes run against your data in your region, and what we build is deployed into your own cloud account — AWS, Azure or Google Cloud — not into a tenancy we control.
It is scoped after discovery, because the honest answer before that is a guess. What the discovery pass costs is fixed and known up front, and it ends with a scope and a price for the build — with no obligation to continue.
Source, infrastructure and documentation are yours, along with a runbook for the people who will operate it. Teams who want us to keep tuning it stay on a support arrangement; teams who want to run it themselves can, and that is a real option rather than a courtesy.
Yes. The team is based in Oman and much of the work is with businesses here, but engagements run remotely across the Gulf and beyond.
Muscat, Oman
Show us the partnobody enjoys
One conversation is usually enough to tell whether there is something worth automating in how your team works today. If there isn't, we'll say so.
Or read how an engagement runs